Phone

Automation

We build AI-powered phone systems that can answer calls, qualify leads, book meetings,
and integrate directly with your CRM - fully automated, 24/7.

13+ successful projects.

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AS FEATURED IN

Built on Trusted AI Voice Platforms

We use advanced AI voice technologies like Retell AI and ElevenLabs to create natural-sounding phone agents that can handle real conversations.

Customised for Your Business Needs

Whether it’s booking appointments, qualifying leads, or answering FAQs, we tailor every voice agent to your industry, tone, and workflow.

Integrated with Your Tools

Our AI agents sync with calendars, CRMs, and helpdesk tools - ensuring calls don’t just get answered, they drive action.

24/7 Availability, No Extra Headcount

Never miss another lead. Our AI voice systems operate around the clock - responding instantly and scaling with demand.

At Appify, we design and build AI-powered phone systems that can handle real conversations - from answering inbound calls to booking meetings, collecting caller details, qualifying leads, and syncing with your CRM.

Powered by platforms like Retell AI and ElevenLabs, our voice agents sound natural, respond instantly, and work 24/7 - so your business never misses a call or an opportunity. Whether you’re a service provider, agency, or enterprise, we tailor your phone automation flow to match your tone, goals, and customer experience.

At Appify, we specialise in building custom software solutions that are tailored to your business needs from internal tools and operational platforms to customer facing SaaS applications. Whether you’re a startup launching your first product or an established company looking to modernise outdated systems, our Melbourne-based team delivers high-performance software that’s secure, scalable, and built to last.

We work with the latest technologies and frameworks to ensure your software is reliable, user-friendly, and aligned with your long-term goals.

What We Deliver

From frontend design to backend development, we deliver complete custom software solutions tailored to your business needs.

Outbound Call Campaigns

Need to follow up with leads or send reminders? Our AI can handle outbound call flows at scale, complete with real-time call summaries.

CRM, Helpdesk & System Integrations

All conversations and lead data can be pushed into tools like HubSpot, Pipedrive, Salesforce, or custom systems - keeping your workflow connected.

Inbound Call Handling with AI Voice Agents

We deploy AI phone systems that answer incoming calls, greet callers, and respond to common questions - just like a real receptionist, but 24/7.

“Since switching to Appify Automation, our team has cut down on manual tasks by 75% - saving over 25 hours each week and doubling our campaign velocity.”

Why We Stand Out

Revolutionize your Inbound & Outbound strategy with Appify Automation.

Automate call handling, manage appointments, and follow up with leads, freeing your team to focus on strategic growth.

13,500+

Calls Handled

5,000+

Appointments Scheduled

2,100+

Leads Qualified

132+

AI Agents

Why Appify

Built in Melbourne. Ready for the World.

Local team, global standards. We speak your language and ship world class tech. No timezone headaches. Just clean code, tight timelines, and great vibes.

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Get in Touch

Deep Industry & Tech Expertise

Scalable Code. Thoughtful Design

We engineer clean, maintainable code and pair it with intuitive, user-first design so your product’s ready to scale without the growing pains.

23+ Happy Clients

13+ Team Members

Operating in

6+ Counties

10+

Projects

20+

Start ups Funded

Built in Melbourne. Ready for the World.

Local team, global standards. We speak your language and ship world-class tech. No timezone headaches. Just clean code, tight timelines, and great vibes.

Inquire

Get in Touch

Scalable Code. Thoughtful Design

We engineer clean, maintainable code and pair it with intuitive, user-first design so your product’s ready to scale without the growing pains.

20+

Start ups Funded

23+ Happy Clients

13+ Team Members

Operating in

6+ Counties

10+

Projects

Deep Industry Expertise

How It Works

Our process makes it simple to launch your own AI-powered phone agent - from planning and scripting to integration, testing and optimisation

Step 1

Discovery & Use Case Planning

We work with you to understand your call volume, goals and workflows - then map out where AI can create the most value.

Step 2

Script Design & Call Flow Setup

We craft your AI agent’s tone, language and logic - including fallback flows, lead capture questions, and escalation points.

Step 3

Voice Agent Development & Integration

We build and deploy your AI voice agent using platforms like Retell AI - integrated with your CRM, calendar, or support tools.

Step 4

Testing, Refinement & Launch

Before going live, we test the call flow across real scenarios, refine response handling, and fine-tune tone and timing for natural interactions.

Step 5

Ongoing Optimisation & Reporting

We monitor conversation quality, update call flows based on real data, and help you scale campaigns or support functions over time.

Step 1

Discovery & Requirements Gathering

We start by understanding your business goals, software requirements, and target users - ensuring the solution we build solves the right problems.

Step 2

Technical Planning & Solution Architecture

Our team scopes out the technical architecture, system infrastructure, and data flow - laying the foundation for secure and scalable software.

Step 3

UI/UX Design & Prototyping

We design user-friendly interfaces and clickable prototypes that reflect your brand and make the user journey seamless across all devices.

Step 4

Custom Software Development

Our developers build your platform using modern frameworks and clean code - covering frontend, backend, APIs, and database integration.

Step 5

Testing, Deployment & Ongoing Support

We rigorously test for bugs, deploy to your preferred environment, and provide continuous support, updates, and feature enhancements post-launch.

Jay

Vineet

Nafis

Vivian

Abhay

Ajay

Ace

Mercy

Alex

Arjun

Built in Melbourne. Ready for the World.

Deep Industry & Tech Expertise

Scalable Code. Thoughtful Design

20+

Start ups Funded

Built in Melbourne. Ready for the World.

Scalable Code. Thoughtful Design

20+

Start ups Funded

Deep Industry Expertise

our team

Bella

vineet

Jordan

Caleb

Abhey

Mennan

Mercy

Alex

Damien

Mathew

Mark

Built in Melbourne. Ready for the World.

Deep Industry & Tech Expertise

Scalable Code. Thoughtful Design

20+

Start ups Funded

Built in Melbourne. Ready for the World.

Scalable Code. Thoughtful Design

20+

Start ups Funded

Deep Industry Expertise

our team

Bella

vineet

Jordan

Caleb

Abhey

Mennan

Mercy

Alex

Damien

Mathew

Mark

How much does it cost to set up an AI phone system?

Can the AI understand real conversations or only scripted responses?

Will it work with my CRM or calendar system?

What happens if the AI doesn’t understand the caller?

Can I use this for outbound calling too?