Phone Automation

Calls That Convert

Automatically

We build AI-powered phone systems that can answer calls, qualify leads, book meetings, and integrate directly with your CRM - fully automated, 24/7.

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13+ successful projects.
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At Appify, we build AI-powered phone agents that answer calls, qualify leads, schedule appointments, and route enquiries so you never miss a valuable conversation. Whether you’re handling inbound sales, customer support, or booking calls, our Melbourne-based team sets up smart, natural-sounding phone automation tailored to your business. It’s 24/7 responsiveness without the cost or complexity of hiring staff.

Phone Automation

We build and deploy AI-powered phone systems that can answer calls, engage in natural conversation, check calendars, qualify leads and even update your CRM. Perfect for businesses wanting to automate inbound or outbound communication at scale.

What We Deliver

From frontend design to backend development, we deliver complete custom software solutions tailored to your business needs.

Outbound Call Campaigns
Need to follow up with leads or send reminders? Our AI can handle outbound call flows at scale, complete with real-time call summaries.
CRM, Helpdesk & System Integrations
All conversations and lead data can be pushed into tools like HubSpot, Pipedrive, Salesforce, or custom systems - keeping your workflow connected.
Inbound Call Handling with AI Voice Agents
We deploy AI phone systems that answer incoming calls, greet callers, and respond to common questions - just like a real receptionist, but 24/7.

“Since switching to Appify Automation, our team has cut down on manual tasks by 75% - saving over 25 hours each week and doubling our campaign velocity.”  

Why We Stand Out

Revolutionize your Inbound & Outbound strategy with Appify Automation.

Automate call handling, manage appointments, and follow up with leads, freeing your team to focus on strategic growth.

13,500+

Calls Handled

5,000+

Appointments Scheduled

2,100+

Leads Qualified

132+

AI Agents

Why Appify

With in-house expertise across app development, UI/UX, AI, and automation - we offer a full-service product team without the agency bloat or the cost of hiring in-house.

Built in Melbourne. Ready for the World.

Local team, global standards. We speak your language and ship world class tech. No timezone headaches. Just clean code, tight timelines, and great vibes.

Deep Industry & Tech Expertise

Scalable Code. Thoughtful Design

We engineer clean, maintainable code and pair it with intuitive, user-first design so your product’s ready to scale without the growing pains.

23+ Happy Clients
13+ Team Members
Operating in
6+ Counties
10+
Projects

10+

Start ups Funded

Built in Melbourne. Ready for the World.

Local team, global standards. We speak your language and ship world-class tech. No timezone headaches. Just clean code, tight timelines, and great vibes.

Scalable Code. Thoughtful Design

We engineer clean, maintainable code and pair it with intuitive, user-first design so your product’s ready to scale without the growing pains.

10+

Start ups Funded

23+ Happy Clients
13+ Team Members
Operating in
6+ Counties
10+
Projects

Deep Industry Expertise

Automation Process

Our process makes it simple to launch your own AI-powered phone agent - from planning and scripting to integration, testing and optimisation

Step 1
Discovery & Use Case Planning

We work with you to understand your call volume, goals and workflows - then map out where AI can create the most value.

Step 2
Script Design & Call Flow Setup

We craft your AI agent’s tone, language and logic - including fallback flows, lead capture questions, and escalation points.

Check List
Step 3
Voice Agent Development & Integration

We build and deploy your AI voice agent using platforms like Retell AI - integrated with your CRM, calendar, or support tools.

Step 4
Testing, Refinement & Launch

Before going live, we test the call flow across real scenarios, refine response handling, and fine-tune tone and timing for natural interactions.

Design & Dev
Calendar
Step 5
Ongoing Optimisation & Reporting

We monitor conversation quality, update call flows based on real data, and help you scale campaigns or support functions over time.

Step 1
Discovery & Requirements Gathering

We start by understanding your business goals, software requirements, and target users - ensuring the solution we build solves the right problems.

Check List
Step 2
Technical Planning & Solution Architecture

Our team scopes out the technical architecture, system infrastructure, and data flow - laying the foundation for secure and scalable software.

Step 3
UI/UX Design & Prototyping

We design user-friendly interfaces and clickable prototypes that reflect your brand and make the user journey seamless across all devices.

Design & Dev
Step 4
Custom Software Development

Our developers build your platform using modern frameworks and clean code - covering frontend, backend, APIs, and database integration.

Calendar
Step 5
Testing, Deployment & Ongoing Support

We rigorously test for bugs, deploy to your preferred environment, and provide continuous support, updates, and feature enhancements post-launch.

Jay
Vineet
Nafis
Vivian
Abhay
Ajay
Ace
Mercy
Alex
Arjun
Rumit

our team

Bella

vineet

Jordan

Caleb

Abhey

Mennan

Mercy

Alex

Damien

Mathew

Mark

Our Reviews

We don’t just deliver great software - we build lasting partnerships. See how our work has helped businesses grow, streamline, and scale.

Game-changer. We used to spend hours manually handling inbound calls - now it’s fully automated and our team can focus on actual work. Super impressed with how smooth the setup was.
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Mara Nikolic

Founder

The phone automation has been incredible for our clinic. Patients get answers instantly, and it’s taken a huge load off our front desk team. Highly recommend.
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Danaisa Urgelles

Medical Doctor

Their outbound call automation has seriously boosted our lead follow-ups. It’s fast, consistent, and feels completely human - clients are actually responding more.
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Kam Malik

Managing Director

Loved working with them! Their content automation has made managing client work way easier - it’s like having an extra team member on autopilot.
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Kate Bagoy

Principal Product Designer

Their content automation saved us so much time. What used to take days is now done in a few clicks - honestly can’t imagine going back.
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John D Saunders

Co-founder

We’ve streamlined so many internal systems thanks to their automation tools. Everything runs smoother now - it’s made a real difference to our daily ops.
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Vincent Arrouet

Co-founder

Super impressed with the automation setup - we’ve cut down hours of repetitive tasks and everything just works in the background now. Solid team to work with.
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Leon Dapoz

Co-Founder

The system automation they set up has been a huge win for us. Our workflows are tighter, and we’ve freed up so much dev time. Worth every cent.
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Harbik Davidyan

Founder

Frequently Asked Questions
How much does it cost to set up an AI phone system?
Can the AI understand real conversations or only scripted responses?
Will it work with my CRM or calendar system?
What happens if the AI doesn’t understand the caller?
Can I use this for outbound calling too?

Let's map it out together?
Let’s talk!
We’ll help you figure it out, step-by-step.